Donor Support Center Coordinator-Weekend/Night Shift (7 p.m.-7 a.m.)

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If you are passionate about helping your community and making a difference in people’s lives, we want you to join our growing team! Lions Eye Bank of Wisconsin is currently looking for Donation Coordinators to share in our mission. Lions Eye Bank of Wisconsin is a nonprofit organization and team of professionals and volunteers, dedicated to the mission of restoring the gift of sight through recovery, transplantation, and education. Our ultimate goal is to improve people’s quality of life through the gift of sight.

Job Type: Part-time, Saturday, and Sunday required with weekday shift pick up available

$1.50 Night shift differential

This position is responsible for performing the daily activities involved to coordinate ocular referrals in the 24/7 Donor Support Center. The DSC responds to all calls from referring organizations and coordinates communication among hospital personnel, partner organizations, and the LEBW team approaches families for ocular donation and coordinates the recovery and tissue transport processes in support of LEBW’s mission. This position works on an as-needed basis with fluctuating hours and shifts.

Essential Duties

  • Receive and document all information for each potential donor referral in the referral database
  • Interview referring hospital healthcare professionals to obtain information about the potential donor
  • Manage inbound and outbound calls in a timely manner
  • Verify status of donor registry for each donor referral
  • Screen each potential donor case inapplicable Electronic Medical Record (EMR), as available
  • Secure permission for ocular procurement from the medical examiner and/or county coroner, as needed
  • Obtain record authorization over the phone and complete a medical/social history questionnaire
  • Coordinate ocular tissue recoveries for each donor with the on-call recovery technician and the transportation of ocular tissues procured from outlying locations to LEBW headquarters
  • Maintain compliance with Federal HIPPA regulations and complete annual HIPAA training as required by LEBW
  • May be cross-trained in other areas

Knowledge, Skills, and Abilities

  • Medical Terminology
  • Excellent verbal communication skills
  • Ability to use logic and reasoning to prioritize tasks
  • Able to manage competing priorities
  • Proficient in computer applications and database software
  • Experience in organ, tissue, and/or eye donation highly preferred

Minimum Education Requirements

  • Associate’s degree in science-related field or equivalent
  • Two years of related experience in a related field


  • Retirement plan


  • Weekends

Hours per week

  • 20-29