Community Outreach Coordinator

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If you are passionate about helping your community and making a difference in people’s lives, we want you to join our growing team! Lions Eye Bank of Wisconsin is currently looking for a Community Outreach Coordinator to help spread our mission.

Lions Eye Bank of Wisconsin (LEBW) is a nonprofit organization and team of professionals and volunteers dedicated to restoring the gift of sight through recovery, transplantation, and education. Our ultimate goal is to improve people’s quality of life through the gift of sight.

The Community Outreach Coordinator assists LEBW in promoting organ, eye, and tissue donation in the community and supporting fundraising activities. They are responsible for managing the scheduling, training, development, corrective action and motivation of all LEBW volunteers, including overseeing the Lions Volunteer Transporter Program and network of drop-off points. The Community Outreach Coordinator works collaboratively with the Donor Family and Recipient Services department to identify and develop volunteer advocates to tell their stories and help promote donation. This role works closely with our community, business, hospital, and donation partners. This position requires up to 75% travel within the state of Wisconsin, which includes some nights and weekends.

Essential Duties of the Position:

  • Help develop, train, coordinate, and maintain a volunteer network of LEBW Transporters and advocates who support LEBW.
  • Assists with outreach programs and public speaking opportunities.
  • Maintains volunteer Transporter program and works collaboratively to resolve Transporter issues.
  • Identifies and helps develop and maintain tissue drop-off points as needed.
  • Enters information into databases and maintains volunteer activity tracking tools.
  • Work collaboratively with Donate Life Wisconsin coalitions and donation partners when attending activities.
  • Identifies opportunities to raise public awareness of eye and cornea donation, educate the general public, motivate individuals to register for organ, eye, and tissue donation.
  • Prepares display material for pick up by volunteers and maintain supplies.
  • Is involved in plans aimed at improving efficiencies (tracking/trending, training).
  • Prepares and manages LEBW information tables and donor registration drives.
  • Represents LEBW and assists with fundraising activities and tracks financial donations according to fundraising policies
  • Develops partnerships and relationships that enable donations and in-kind gifts to support LEBW.
  • Other duties as assigned.

 Job Requirements:

  • HS Diploma or equivalent required; Associates degree or Bachelors degree preferred.
  • Previous experience in a healthcare setting (EMT/Paramedics, ER technicians, ophthalmology technicians, etc.) or eye bank setting preferred.
  • Expertise, skills, and knowledge of ophthalmology terminology or eye bank procedures are a plus.
  • Valid driver’s license and insured/safe motor vehicle.

Knowledge, Skills, and Abilities Necessary to Perform Essential Functions:

  • Positive attitude toward organ, eye, and tissue donation.
  • Excellent verbal and written communication skills.
  • Organizational and time management skills, thoroughness, and careful attention to detail. If not previously acquired, expectation to establish and maintain thorough understanding of medical terminology.
  • Excellent interpersonal skills, strong client focus, and the ability to maintain confidentiality and integrity of all donor-related information.
  • Ability to learn and follow all applicable FDA regulations, EBAA Medical Standards, and LEBW SOPs related to job functions.
  • Ability to effectively multi-task.
  • Demonstrate competence with standard computer applications and ability to become proficient in new computer applications. Must maintain professionalism and confidentiality related to LEBW procedures and standards and protected donor- and patient-related information.
  • Dedication and commitment to eye banking and strong focus on fulfilling the wishes of donors and their families.
  • Intermediate skill level with Microsoft Excel, Word, PowerPoint and Outlook.

Physical/Environmental Demands of the Position:

  • Physical Activities – standing, bending, stooping, driving, and walking.
  • Level of Physical Requirements – sedentary/light physical work.
  • Environmental Conditions – generally in office setting. Travel to hospitals and/or coroner/ME offices and funeral homes, as needed.
  • Use of computers, cell phones, and other office equipment.
  • Occasional exposure to corneal tissue, cornea preservation media, and other recovery supplies and reagents.

Email resume to [email protected].